1. Please confirm whether the supplier provides training and documentation for installation and operation.
Yes, we provide installation and operating instructions, as well as safety procedures. Additionally, training services can be requested to ensure that your team is adequately equipped to install and maintain your new light curtain.
2. Please advise me on the long-term maintenance requirements for my new light curtain.
We are pleased to offer long-term technical support and spare parts supply. It is important to ensure that a proper maintenance program is in place and that the status of your light curtains is checked regularly. Our technical support team is available to assist you with any queries you may have.
3. Do you provide OEM services for safety light curtain sensors?
Yes, we offer a comprehensive range of OEM services, including customized product options and laser marking. Our team works closely with our customers to gain a deep understanding of their unique requirements and provide them with tailored solutions. We can adapt our products to suit the specific requirements of different industrial applications, whether that be through customizing sensor sizes or integrating specific features.
4. Please confirm whether the new light curtain is compatible with the existing system.
We can provide a customized 1:1 replacement of the original light curtain data connector. Compatibility is guaranteed for electrical interfaces, communication protocols, and mechanical mounting. Please review the specifications to determine if your existing light curtain is compatible with ours. If you have any questions, please contact our technical support team.